How to delete your Patina account and the data stored in the cloud.
Delete from the app
- Open Patina and make sure you are signed in to the account.
- Open Account from the menu.
- Tap Delete my account at the bottom of the page.
- The next screen lists what will be deleted and what stays. If you want, back up first; then confirm.
Your account and account-owned cloud data, except the retained records described below, are removed when account deletion completes successfully. If cloud file removal fails, account deletion does not complete; some files may already have been removed. Follow the error message, retry and wait for the completion result.
If you cannot use the app
You can send requests under Turkey’s Personal Data Protection Law (Law No. 6698, KVKK) to privacy@wendmatter.com. For requests concerning your account, use its registered email address where possible. We may ask for information needed to verify your identity and the scope of your request. We will resolve your request as soon as possible and no later than 30 days after we receive it. We will carry out accepted requests; if a request is refused, we will explain why and notify you of the outcome in writing or electronically.
This deadline concerns the resolution of your data-subject request. It does not mean that every technical record or hosting-provider backup is necessarily erased within 30 days. These pages separately explain the scope of account deletion, retained records and provider controls.
What is deleted and what stays
- Your library in the cloud: books, bookcases, shelves, notes, quotes, wishlist, reading records, lists
- Deleted
- Cover images and your profile photo in the cloud
- Deleted
- Your profile: display name, username, bio
- Deleted
- Friendships, pending requests and blocks
- Deleted
- Your library share links
- Deleted
- Connected loans with other accounts
- Deleted
- Your account record (email and password)
- Deleted
- The library on your phone
- Stays. The app keeps working without an account; you can also delete it from the device separately.
- Your username
- Your username is not given to anyone else for 90 days after account deletion. This protects against reuse; it does not mean the quarantine record is physically deleted on day 90.
- Your contributions to the shared book catalogue
- The record stays, unlinked from you. A record is a book's bibliographic data; deleting it would break other users' libraries.
- Reports you have filed
- When your account is deleted, we remove the account link, note text and submission action identifier from content reports you sent. The reason, time and structural details about the reported content may remain for moderation. These details are not considered completely anonymous. An active investigation may retain structural records, but it does not preserve the deleted account’s note text.
When it happens
Deletion starts as soon as you confirm. There is no waiting period.
Backups and logs
Account deletion does not itself erase the hosting provider’s operational logs or backups. They are governed by separate provider controls and may contain information relating to deleted data. For questions about your data, write to privacy@wendmatter.com.
Last updated: October 24, 2026